In the midst of the biggest recession in living memory, Weston-Super-Mare based DGA Frames has increased its turnover by 72% in the last financial year and has recently signed a lease to move into new, more spacious premises on January 5th 2012.
Yes, this is a company on the move in every way … makes you wonder where they’d be if the economy was booming!
So what’s the secret? Actually, it’s probably not a ‘secret’ as such, for it all boils down to experience, expertise and the last word in customer service. Indeed, winning much of its work through repeat business and word-of-mouth, the company’s clients show a great deal of loyalty, with one recent comment going along the lines of, “We won’t go anywhere else now we’ve visited DGA Frames and seen the sheer quality of its work.”
Priding itself on supplying high quality PVCu or aluminium windows, doors, conservatories and curtain walling not forgetting the ever popular bi folding doors to the trade, public and commercial sectors on either just supply or supply and installation.
DGA Frames is very much a people business. It has, for instance, managed to attract and retain one of the most skilled and highly qualified installation teams in the industry. It’s a team that travels to jobs throughout the UK too, with the company providing a full installation service not only within the South-West of England, but also much further afield; at the time of writing, for instance, DGA Frames is working on a project in Aberdeen.
Of course, the company’s fitters will only travel to ‘the other end of the country’ if the job is a reasonable size and therefore makes financial sense. On smaller projects outside of the South-West, DGA Frames relies on sub-contractors that it knows extremely well and has built up a professional relationship with. Ultimately, the quality of the workmanship will never be compromised; for that’s the bedrock on which DGA Frames is built.
DGA Frames is a company led from the front too, with founder and proprietor Dave Goodwin very much involved in the day to day running of the business, allowing decisions to be made almost instantaneously. In fact, Dave is only ever a phone call away, so whatever the query you won’t have to wait hours (or even days!) for a response. Moreover, always looking for new products and services to offer its clients, DGA Frames’ growing portfolio now includes ‘curved sliding patio doors’ (one of the few companies that can supply this product) and Juliette balconies and glass balustrades, both of which are helping the company to continue to expand.
As a matter of fact, that expansion is occurring far beyond the shores of the UK and is being fuelled by DGA Frames’ highly popular Ebay site. From this online portal the company supplies conservatories to places as far afield as mainland Europe, the Azores and the United States. So whether it’s a full installation in Aberdeen or a supply only service to Arkansas, DGA Frames is one of the most sought after companies in the industry.
Contractors, architects and other specifiers who can’t refuse to compromise when it comes to quality, service and value are increasingly turning to DGA Frames, a company that is renowned for doing exactly what it says it will do, on-time, every time.
To find out how you can take advantage of this uncommon expertise, telephone 01934 822253. Or email [email protected] alternatively, visit, www.dgaframes.co.uk.
